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Returns and Exchange Form

Our returns and exchange for assists both our customers and ourselves to smoothly process any items that you would like to return for either a refund or an exchange ensuring that our policy is adhered to.

Returns - Total Horse
Bury Farm
Mill Lane
Slapton LU7 9BT
RETURNS FORM
REURNING MERCHANDISE ORDER NUMBER   DATE    
   
QUANTITY   ITEM   DESCRIPTION   RETURNS   EXCHANGE OR  
              CODE   RETURN    
                       
                       
                       
                       
                       
                       
                       
                       
                       
                       
                       
   
REASON FOR RETURN  
PLEASE TICK NEXT TO THE APPROPRIATE OPTION:  
   
Wrong quantity Product is defective  
Incorrect product recevied Not satisfied with the quality  
Product damaged Other________________  
Product does not fit _____________________  
Duplicate order  
   
Exchange Request (please inicate the exchange required_________________________________________________________________________
   
Customer Name_________________________ Customer Signature_______________________  
   
All returns should be in original condition, including all labelling attached to the product and any internal packaging intact. All items of footwear should be
returned within the packaging box they arrived in (or a box of your choice) to ensure they arrive back with us in original condition with the packaging
unmarked.   Please ensure nothing is attached to the products box or surrounding packaging of the product itself. Viam Meam Ltd T / As Total Horse reserve the
right to charge a restocking fee of £25.00 or 20% of the items value should the above not be adhered to as stated in our terms and conditions of sale.

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